Shipping Policy

Where we ship

We ship to addresses within Canada.

Processing time

Orders are processed within 1 business day (Monday to Friday, excluding holidays) once payment is received.

Shipping rates

• Standard shipping: $20
• Express shipping: $30
• Free shipping on orders of $250 or more

Tracking

When your order ships, we email you a tracking number so you can follow it to your door.

Delays and lost parcels

Delivery times are estimates from the carrier and can be affected by weather and carrier delays. If your tracking has not updated in several days, email us with your order number and we will follow up with the carrier.

Address accuracy

Please double-check your shipping address at checkout. We are not responsible for parcels sent to an incorrect address entered at checkout, but we will help where we can.

Last updated: October 26, 2026. Questions? Email team@nordwellness.is.