Privacy Policy

What we collect

When you place an order, create an account or contact us, we collect the details you give us: your name, email address, phone number, and billing and shipping addresses, plus your order history and any messages you send.

We also collect basic technical information when you browse the site (such as pages visited, browser type and approximate location) using cookies and analytics tools.

How we use it

• To process, ship and support your orders.
• To reply to your questions and product requests.
• To send order updates and, if you opt in, news and offers. You can unsubscribe at any time.
• To keep the site secure and understand how it is used.

Payments

Payments are made by Interac e-Transfer through your own bank. We do not collect or store card or bank login details on this site.

Who we share it with

We only share information with service providers that help us run the store, such as our website host, shipping and label providers, and our email and customer-messaging tools, and only as needed to provide those services. We do not sell your personal information.

How long we keep it

We keep order records for as long as needed for accounting, tax and legal purposes, and other information only as long as it is useful for the purposes above.

Your choices

You can ask to see, correct or delete the personal information we hold about you by emailing team@nordwellness.is.

Last updated: October 26, 2026. Questions? Email team@nordwellness.is.